Why is my Internet Slow?

6 Reasons Why & How to Solve It

Reading Time: 3 minutes
The importance of the internet in this modern age is one of huge significance. Our fast-paced nature has resulted in us expecting things at a much quicker and more convenient rate. Given the severe influence that the internet has over our evolving work lifestyle as well as our entertainment and communication needs, it can be incredibly irritating when your internet speed is not matching your demands.

Why is my Internet Slow? Here are some reasons why your internet is slow.

What is your current speed?

Before you start researching why your internet could be slow, carry out a speed test to make sure that you are actually receiving slow speeds. By then aligning this with the home broadband package you pay for, you’ll receive a good understanding of the chasm between your expected broadband speed and the one you are receiving.

Bandwidth caps

Bandwidth is an important aspect to internet speed. They are two different measurements that work hand in hand.

Bandwidth is the amount of data that can be transmitted at any given moment. Speed is the time it takes for the data to be transmitted.

If your bandwidth isn’t enough to meet your digital demands, then the internet speed will be affected. If you are demanding to transmit 1000Mbps of data at once, and your bandwidth cap is only 500Mbps, you are asking too much of your broadband.

The easiest way to improve this would be to either reduce the data demand on your connection or by increasing the bandwidth itself by upgrading packages.

Location of Router

Much like we discussed in our blog post talking about how to improve your internet speed, the location of your router can dictate the strength of your connection.

If your router is behind a thick wall and your desk is on the other side, that can affect the speeds you receive. Likewise, if your router was placed in an open, elevated position, the potential to receive a faster connection increases.

See if you can place your router in different locations to test different speeds that you receive. It could save you a lot of research and money moving forward!

Too many Users

If you have too many users that demand too much data at one time, it can cause internet speed problems.

If it is your family casually using the internet as per routine, then it could be an idea to think about investing in a larger bandwidth package to keep up with your digital lifestyle.

On some occasions however, if your internet is not password protected, some unwanted users can access your connection and start to surf the internet. By adding this extra (often unknown) user, it falls back into the bandwidth not being able to handle the data transmission.

If you suspect this could be the case, we’d strongly recommend password protecting your internet to prevent any future unwanted users on your connection.

Type of Connection

The type of connection that you have access to can also determine what your internet speed is. Wireless connection, albeit more accessible, has been known to be slower in some scenarios in comparison to its counterparts.

Wired connections (through an ethernet cable) have been known to improve internet speeds to specific devices.

If you are consistently using a wireless connection for your device that requires a quicker speed, experiment with plugging in an ethernet cable to see if improvements are made.

Theoretically, this should also help with any other devices as there is one less device on a wireless connection.

ISP just not cutting it

If you have noticed the internet speed to be a consistent issue, it could be that your ISP is unpredictable or not able to meet your demands.

Before thinking of cancelling anything, ensure that there are no faulty lines or reports of outages that could impair your connection.

If everything appears to be as normal, and your speed still isn’t sufficient, then it could be time to look elsewhere.

FTTC Connection

A common occurrence is that your premise is still connected to an FTTC (Fibre to the Cabinet) connection connoting that your data is being transmitted through copper wires directly to your house/business.

Infographic explaining difference between FTTC and FTTP

FTTC is when there are fibre-optic cables leading from the exchange to the cabinet. But from the cabinet to your premise, slow, outdated copper wires are used instead.

By switching to the revolutionary network of FTTP (Fibre to the Premise), you can have your copper wires replaced with fibre-optic cables and have a true full fibre connection. It is capable of providing speeds of up to 1000Mbps (1Gbps).

On a full fibre network, worrying about your internet speeds will certainly be a thing of the past.

Never have Slow Internet Again

In a society that relies so heavily on its digital sphere, a slow internet can’t be holding you back from accessing files, connecting with loved ones and streaming the latest Netflix series.

Find out if your area is are eligible for a connection to our full fibre network by using our postcode checker. Or if you have any questions about what FTTP is, what FTTC is or ways to improve your internet speed, we have an abundance of online resources at your disposal.

Share this post

Share on facebook
Share on twitter
Share on linkedin
Share on whatsapp
Share on email

Fibre Heroes are swooping in to save underserved market towns across the country, by providing ultrafast fibre broadband to 500,000 homes and businesses by 2025.

Fibre Heroes is part of Full Fibre Limited. Prices shown are indicative of ISP pricing and subject to change.

Terms and Conditions


This information does not constitute an offer by Full Fibre Limited (“Full Fibre”) which is available to you to accept (or transfer or sell). Instead, Full Fibre is putting in place a network which would enable those ISPs which sign up to using that network to offer their own customers prices in the ranges illustrated. These prices (which would include free standard installation and VAT) are indicative only and whether they will be available to you depends on the following factors:-

  • Has your ISP signed up to using Full Fibre’s network?
  • Is your ISP offering these prices? Which prices are offered to end-users ultimately depend on the ISP concerned and Full Fibre does not control this decision or impose prices.
  • Has the Full Fibre network gone live in your area?
  • Are there any technical or other issues affecting your access to the Full Fibre network?
  • Would you be a new fibre connection with the ISP? The indicative prices are not aimed at an ISP’s existing customers.

Full Fibre also reserves the right to amend these price illustrations (and its website generally) at any time.”